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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Lantz

February 10, 2026

5  out of  5
rating by Ashley Lantz
"Rebecca Stevenson. Very helpful and kind!!"
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Amanda Russell

February 10, 2026

5  out of  5
rating by Amanda Russell
"Rebecca Stevenson is such a joy to work with! She went over coverages and is very knowledgeable."
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Cathrine Alvarez

February 10, 2026

5  out of  5
rating by Cathrine Alvarez
"Rebecca Stevenson is amazing to work with! She’s incredibly helpful, patient, and always quick to respond. She made sure I understood my coverage and helped me find the best options without any pressure. You can tell she truly cares about her clients. If you’re looking for a State Farm agent who goes above and beyond, Rebecca is the one."
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Julie Beth Gillespie

February 4, 2026

5  out of  5
rating by Julie Beth Gillespie
"Anna was super helpful with helping me figure out what I needed coverage wise for my car. Didn’t try to upsell me."
We responded:
"Thank you so much, Julie Beth! We really appreciate you using our local State Farm insurance agency for your Auto insurance. Anna takes pride in helping clients find the right coverage without any pressure, so this means a lot to us! We’re always here if you need anything!"
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Nick Douglas

February 3, 2026

5  out of  5
rating by Nick Douglas
"By far the best experience I’ve had setting up insurance. Anna is who I worked with and if the rest of the team is like her, they must have a fantastic team. Thank you !"
We responded:
"Thank you so much, Nick! We truly appreciate your 5 star review and kind words. It was a pleasure helping you with your insurance. Our team is committed to providing excellent customer service, easy insurance set up, and reliable coverage! We’re always here if you need anything - thanks for choosing us! "
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Elliott K.

February 1, 2026

5  out of  5
rating by Elliott K.
"Sumer, your exceptional contributions are greatly appreciated. Thank you for your consistent delivery of outstanding service. Your professionalism and dedication were particularly evident and invaluable during the recent challenge of renewing my tags."
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Bryan Haney

January 28, 2026

5  out of  5
rating by Bryan Haney
"I had some questions about my insurance claim and Sumer responded back right away with answers to what was going on. Very Professional"
We responded:
"Thank you, Bryan for recognizing Sumer and for your continued support of our local insurance agency! We’re so glad that you’ve entrusted us with Auto, home and life insurance needs!"
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Will Fraunholtz

January 27, 2026

5  out of  5
rating by Will Fraunholtz
"Love this office! I have my auto and life insurance and they saved me tons of money!!"
We responded:
"Thank you, Will for supporting our local Webster Insurance agency! I’m so glad that we saved you money and got you more coverage by bundling your auto and life insurance together! "
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Lisa Brown

January 27, 2026

5  out of  5
rating by Lisa Brown
"So grateful for Anna’s help modifying our policy for an out of state move. She was knowledgeable, reliable, and helpful. Appreciate you, Anna!"
We responded:
"It’s awesome to hear Anna was able to help set up your Missouri Auto & Home Insurance! Thank you for the 5 star review!"
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Jane Granger

January 26, 2026

5  out of  5
rating by Jane Granger
"So kind and thoughtful"
We responded:
"Jane, thank you so much for your kind words and excellent review. We love being a resource for insurance in our local community."
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Chris O'Donovan

January 24, 2026

5  out of  5
rating by Chris O'Donovan
"Anna works in this office and was great to talk to and work with. Very friendly and very informative. Highly recommend anyone give them a call"
We responded:
"Thanks for letting our local agency & Anna help with your insurance needs! We’re so glad you choose us for your Auto Insurance!"
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Alex Corrubia

January 24, 2026

5  out of  5
rating by Alex Corrubia
"Everyone was super nice and welcoming! They answered all my questions quickly and made sure I left in a better mood than when I walked in!"
We responded:
"Thank you so much for your 5 ⭐️ review, Alex! We’re so happy you found our local, woman-owned, Webster Groves agency helpful and welcoming! We hope to insure you for the years to come!"
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Shary Davis

January 23, 2026

5  out of  5
rating by Shary Davis
"She was very helpful."
We responded:
"Hi Shary! Thank you so much for the kind words! We appreciate the support of our local Webster Groves, MO insurance agency! Please let us know if you need any help with your auto, home or life insurance needs! "
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Emilee Ivener

January 21, 2026

5  out of  5
rating by Emilee Ivener
"Hanako was super helpful and so sweet to talk to, she also helped me save so much money on an even better vehicle and renters policy than I had previously!"
We responded:
"We are so glad we could save you so much on your Auto and Renters insurance Emilee! ❤️ Thank you so much for your wonderful review of our team member Hanako! "
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Marla Bowers

January 21, 2026

5  out of  5
rating by Marla Bowers
"Tanell was wonderful. We covered the changes that needed to be made and with her expert suggestions the correct changes were made. She is very knowledgeable about the product she represents. I would say she is a highly qualified person to be handling a delicate service like Auto/Household/Life insurance."
We responded:
"Marla thank you for your glowing words! Tanell is certainly passionate about helping people with their auto, home, and life insurance needs."
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R F

January 20, 2026

5  out of  5
rating by R F
"I just recently purchased a new car, and I just called The friendly women at Mellissa Carlton's State Farm🌸🌸🌸🌸🌸 office, as usual they hook me up with new insurance and got me fully covered and I was on the phone about five minutes! Such a sufficient Office! You guys are the best keep up the good work! Happy new year and I hope this one is a good one!"
We responded:
"Thank you for working with our Webster Groves office. We are so happy that we could assist you with your auto and renters insurance. "
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Eduardo Reyes jr

January 19, 2026

5  out of  5
rating by Eduardo Reyes jr
"This office has been outstanding and helping me in any way possible they could and still can I can tell they want to help by the questions and their attitude throughout the whole process. This has been very stressful they have helped to relieve that stress, I would say the biggest help has been Hanako and she was very welcoming when I came into the office and helped to her best ability. I can’t think them enough for helping as much as they did."
We responded:
"We are so glad to hear Hanako was able to help relieve your stress while you went through the process. Thank you so much for your kind review. We will always have your back Eduardo! ❤️"
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Katie Clements

January 16, 2026

5  out of  5
rating by Katie Clements
"Anna and her team are amazing. My mom and I love her! She is so helpful, understanding, and professional. This was my first time setting up insurance and she answered all my questions with so much kindness and honesty. I’ve had a great experience over the past 6 months. Would 10/10 recommend Anna!"
We responded:
"I’m so glad we were able to get your Auto & Renters set up at our local agency. Your business and 5 ⭐️ review mean a lot! Thanks Katie!"
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John

January 16, 2026

5  out of  5
rating by John
"Hanako was so helpful. She helped me get a copy of my insurance card."
We responded:
"Thank you for leaving Hanako a review! ⭐ We are glad to hear she was able to help you with your auto id card! "
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Caroline Barrett

January 15, 2026

5  out of  5
rating by Caroline Barrett
"I reached out to Melissa's office for a quote, as I've seen posts re: the work she does with Stray Rescue (and other animal rescue organizations). They saved me lots of money on my auto insurance, and I had a wonderful experience with Katie, getting signed up/switched over from my previous company. They've been great to work with!!"
We responded:
"Thank you so much, Caroline! ⭐ We truly appreciate you trusting Melissa Carlton State Farm Insurance with your auto insurance. We’re so glad Katie was able to make the switch easy and help you save money. Supporting local animal rescue organizations is close to our hearts, so your kind words mean a lot. We’re grateful to have you as part of our St. Louis / Webster Groves State Farm family!"
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Robin Rose

January 14, 2026

5  out of  5
rating by Robin Rose
"Anna Trohan helped me tremendously when I was in a bind after buying a car in another state. She got me everything I needed quickly and efficiently to get the car back to MO! Thank you Anna!"
We responded:
"Happy to hear Anna was able to help you quickly and efficiently with your Auto Insurance! "
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Sarah Jeffords-Haas

January 13, 2026

5  out of  5
rating by Sarah Jeffords-Haas
"Great service while setting up new coverage! Very helpful and saved me a ton of money!! Enough to start planning my next trip 😆 Thank you!"
We responded:
"We were so glad to help you start up your Auto Insurance with our office! Have fun on your vacay! ⭐️✨✈️"
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Rudy Rigmaiden

January 12, 2026

5  out of  5
rating by Rudy Rigmaiden
"Hanako assisted me wonderfully both on the phone and then in person when I needed help with my Drive Safe and Save. If I had to do it on my own I know it would have taken forever!"
We responded:
"Thank you Rudy! Hanako said you were such a joy to talk to! I am so glad she was able to help you with your Drive Safe and Save! "
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Angela Tatum

January 12, 2026

5  out of  5
rating by Angela Tatum
"Hanako and Kyle are absolutely amazing! Hanako was very knowledgeable and responsive. She walked me through all the steps and communicated clearly what was happening along the way which I appreciated very much. Kyle took the time to explain clearly all my options and made sure I had the right coverage for my needs—no pressure, just honest guidance. Every interaction with the both of them has been smooth and professional, and I feel they really had my best interests in mind. If you’re looking for an agent who is reliable, friendly, and truly goes above and beyond, I highly recommend Hanako and Kyle!"
We responded:
"Thank you for your 5 ⭐️ review, Angela! We are so happy Kyle and Hanako took amazing care of you, and that they made your auto and renters insurance experience easy and stress-free! We hope to have you insured with our local, woman-owned, Webster Groves agency for the years to come! "
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Kendra Brown

January 6, 2026

5  out of  5
rating by Kendra Brown
"I love this office! Melissa, Summer and the whole office are wonderful! Caring, supportive and genuinely search for the best options to meet your needs. I highly recommend this office."
We responded:
"Thank you for your 5 star review Kendra and your support of our local Webster Groves agency! We are happy to assist you with all your auto insurance needs!"