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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryce Friederich

November 26, 2024

5  out of  5
rating by Bryce Friederich
"Kyle is great to work with! Highly recommend."
We responded:
"Thank you so much for your 5 ⭐️ review Bryce! So happy that Kyle made your insurance experience pleasant! "
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mikayla rodgers

November 25, 2024

5  out of  5
rating by mikayla rodgers
"I would highly recommend this office, my agent Sumer is always amazing at helping figure out information and helping get the best discounts and she’s just amazing overall!!"
We responded:
"Thank you so much for that 5 star review Mikayla! We are happy that Sumer could assist you with your auto and life insurance needs! We hope to be an invaluable resource for the years to come. "
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Tasha

November 25, 2024

5  out of  5
rating by Tasha
"I worked with Summer and she was amazing in assisting me with not just me and my family needs, but answering every question that I had before during and even afterwards. If you need any insurance needs I recommend reaching out to this location and asking for Summer."
We responded:
"Thank you for your five star review Tasha! We are glad that Sumer was able to assist you with your auto insurance needs. "
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Youni Cho

November 22, 2024

5  out of  5
rating by Youni Cho
"The staff at this place is amazing!! Always so attentive and fast to get things done and right. Especially wanted to thank Sumer for always helping me on short notice. Love yall and deffy recommend!!"
We responded:
"Thank you for your 5 ⭐️ review and your support of our local Webster Groves agency, Youni! We are glad that Sumer could assist you with all your insurance needs. "
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Kyle Sonderegger

November 21, 2024

5  out of  5
rating by Kyle Sonderegger
"Cassidy is easy to work with and helpful. Thank you for your help!"
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Dwinkler2002

November 21, 2024

5  out of  5
rating by Dwinkler2002
"Had great experience talking through all my different options with Cassidy on the phone. Love the professionalism."
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Anthony Allen

November 21, 2024

5  out of  5
rating by Anthony Allen
"Cassidy was awesome!!!!"
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Riley

November 21, 2024

5  out of  5
rating by Riley
"Cassidy thank you much! You were a big help for my family with health insurance! 100% recommend!"
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logan mossman

November 21, 2024

5  out of  5
rating by logan mossman
"Cassidy was a major help getting me insurance! I highly recommend 100%!"
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Cindy K

November 20, 2024

5  out of  5
rating by Cindy K
"This was the best experience I could hope for. My first time obtaining an insurance policy for the home and Shelby walked me through everything. She’s very good at following up and explaining the insurance for me! 10/10 A+++! Simple process with no hassle."
We responded:
"We are so happy Shelby was able to help you with your insurance needs, Cindy! Thank you for supporting our Webster Groves agency!!!"
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Beverly Taylor

November 20, 2024

5  out of  5
rating by Beverly Taylor
"Sumer is very friendly and helpful 🙂"
We responded:
"Thank you for your five ⭐️ review Beverly! We are so happy that Sumer made your insurance experience pleasant. Please let us know if you need anything at all."
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Luis Corona

November 19, 2024

5  out of  5
rating by Luis Corona
"Such great customer service by Sumer, shes quick and efficient, got my quote ready in minutes"
We responded:
"Thank you for supporting Melissa Carlton State Farm Webster Groves office! "
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Linda Kern

November 19, 2024

5  out of  5
rating by Linda Kern
"Shelby N was so helpful, so knowledgeable and answers all by questions. I would give her 10 stars"
We responded:
"I’m so glad we were able to help you with your home insurance, Linda! Look forward to working with your auto insurance in the future!"
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Dylan Hanny

November 18, 2024

5  out of  5
rating by Dylan Hanny
"Called to have an issue cleared up and staff were extremely helpful, highly recommend."
We responded:
"Thank you for your 5 star review Dylan! We are glad we could assist you with your home and auto insurance. We hope to be an invaluable resource for the years to come. "
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Courtney Beers

November 15, 2024

5  out of  5
rating by Courtney Beers
"Great to work with on home and car insurance!!"
We responded:
"Thank you for the 5 star review Courtney! We love working with you!!"
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Megan Tudor

November 14, 2024

5  out of  5
rating by Megan Tudor
"Finally a State Farm office that gets it right. Shelby has been helpful, efficient and honest. Which had not been our experience with our previous Stafe Farm office. We spent years struggling with misquoted policy prices and inconsistency. Thankfully that office closed and we landed in Melissa and Shelby's lap, thankfully."
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Scott Demick

November 14, 2024

5  out of  5
rating by Scott Demick
"Summer provides excellent and efficient customer service. She exceeds expectations. By far she is the best insurance representative I’ve ever worked with. I highly recommend Summer with Melissa ,Carlton’s State Farm office."
We responded:
"Thank you, Scott! We are happy to have you as a client and appreciate your business. We hope to be an invaluable resource for all your insurance needs for the years to come. "
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Bill S. Preston Esq.

November 13, 2024

5  out of  5
rating by Bill S. Preston Esq.
"Sommer is amazing! (Hopefully I spelled her name properly) She spent quality time with me discussing my options and helped me come to the best decision concerning my auto policy. Very knowledgeable and a very sweet girl… A+++"
We responded:
"Thank you for that 5 ⭐️ review! We are glad Sumer could assist you with your auto insurance needs. Please let us know if you need anything at all. "
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Brenda Bender

November 13, 2024

5  out of  5
rating by Brenda Bender
"Great customer service, quick response and great prices!"
We responded:
"Thank you for that 5 star review Brenda! We appreciate your support for our local Webster Groves agency. We hope to be an invaluable resource for the many years to come. "
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Laura Mayer

November 12, 2024

5  out of  5
rating by Laura Mayer
"Everyone here is so nice and extremely helpful with whatever question I have."
We responded:
"Thank you for your 5 ⭐️ review Laura! We are so happy you’re pleased with the service you receive from our small insurance agency in Webster Groves! "
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Mike

November 12, 2024

5  out of  5
rating by Mike
"Recently I have needed assistance with my homeowners claim from the hail/wind damage here in St Louis. My calls in to Melissa's office were received by Sumer and she responded with expediancy and professionalism. Just love working with them."
We responded:
"Thank you for your 5 star review Mike! We are glad that Sumer could help you with your home insurance needs. Please let us know if you need anything at all."
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Brittany Colley

November 11, 2024

5  out of  5
rating by Brittany Colley
"5 star agency! Highly recommend for all your insurance needs. Always there to answer any questions and help find the best rates possible. A wonderful asset to the pet rescue community as well! Sumer especially has been so friendly and helpful, she goes the extra mile for clients. I appreciate all her help!"
We responded:
"Thank you for your 5 ⭐️ review Brittany! We are so happy Sumer could assist you with your auto insurance needs. We hope to be an invaluable resource for the many years to come! "
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Colton B

November 8, 2024

5  out of  5
rating by Colton B
"Kyle was great!!"
We responded:
"Thank you so much for the 5 ⭐️ review, Colton! So happy Kyle was able to help you with your auto, home, and life insurance needs! "
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chad smith

November 7, 2024

5  out of  5
rating by chad smith
"Tanell has been amazing is helping us transition our policies to St. Louis. We have never experienced such great customer service from a State Farm agent and we have been customers for over 30 years. It’s such peace of mind knowing that our daughter is being taken care of by a professional and caring agent and office."
We responded:
"Thank you Chad for the 5 star review! Your girl is going to be well taken care of here! "
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Baleigh C

November 7, 2024

5  out of  5
rating by Baleigh C
"When you set up a policy with them Melissa actually walks you through your options on the phone. I have had a few conversations with Sumer and she has been very helpful and professional. She took a lot of time with me to explain my coverage and give me discount options. I definitely recommend them!"
We responded:
"Thank you so much for those kind words Baleigh, we are so happy that Sumer could assist you with your auto and renters insurance. We hope to be an invaluable resource to you for the years to come! "