State Farm® Insurance Agent Melissa Carlton

"State farm, was highly recommended by my mom and sister. They definitely helped our family quickly obtain our new rental insurance policy. I really appreciate the service they provided us today. 😁"

"I’ve been shopping for home and auto insurance in the St. Louis area for years, and I finally found an agency that actually takes the time to explain everything! Melissa Carlton’s State Farm office on Watson Road helped me bundle my homeowners insurance and car insurance into one policy that saved me a significant amount of money every month. Kyle walked me through every coverage option — collision, comprehensive, liability, and homeowners deductibles — without any pressure. He made sure I understood exactly what I was getting and where I might have gaps. I felt like I was talking to someone who genuinely cared about protecting my family, not just making a sale. If you’re in Webster Groves, Crestwood, Shrewsbury, or anywhere in the St. Louis metro and you’re looking for home insurance or auto insurance, do yourself a favor and call this office first. The bundling discounts alone are worth it, and the customer service is unlike anything I’ve experienced at other agencies."

"I worked with Melissa Carlton at State Farm in Webster Groves and had an amazing experience. She helped me with auto and home insurance, explained my coverage in a way no one ever has, and actually found gaps in my old policy. If you’re looking for the best insurance agent in St. Louis or Webster Groves, I highly recommend her. Super responsive and truly has your back."

"Great people. Knowledgeable about product. Very helpful. Would recommend."

"Great service and very friendly staff!!"

"Kyle is so great! He was patient with our million questions and took the time to ensure we understood everything. The most pleasant insurance conversation we’ve ever had."

"Kyle was a major help for us recently as we dealt with a fun fiasco with our lender. He went above and beyond in many ways and is a another reason why we will always stay loyal to the Melissa Carlton State Farm team."

"Amazing service, Alex saved my mother thousands from her previous car insurance and was very helpful with any questions we had. Everything was smooth and went by incredibly well. Highly recommend this branch to anyone trying to save on insurance."

"Tanell was very nice, kind and thorough."

"Becky is great!!! She answered all of my questions and is very nice. Definitely recommend!!"

"Becky is amazing !!! Thank you for helping me with all my insurance questions. I would highly recommend"

"Alex didn't just help me he built a honest trusting relationship with me and helped me with knowing what I needed to do. It took two calls as I didn't have everything I needed. He was patient and understanding."

"Love them 🤩🤩🤩🤩"

"Hanako helped me save money with Drive Safe and Save! She was so patient and kind with us. I highly recommend this office for their phenomenonal customer service!"

"If I could give 10 stars I would! Great service! Everyone on the team is amazing and always willing to help. Highly recommend this office to anyone switching to State Farm."

"I had a great experience working with Kyle Patterson while getting insurance quotes. He was incredibly helpful, patient, and knowledgeable throughout the entire process. Kyle took the time to explain everything clearly, answered all of my questions, and made sure I felt confident in my options without ever feeling pressured. What really stood out was how attentive and responsive he was—he genuinely cared about finding the best fit for my needs. His professionalism and friendly approach made what can usually be a stressful process feel easy and smooth. I truly appreciate all of his help and would highly recommend Kyle to anyone looking for reliable and supportive assistance with insurance."

"We recently changed our insurance over to State Farm. Kyle helped us navigate through the process with ease. It was a wonderful experience he answered all my questions as well as soothing any anxiety my husband had. I have recommended him to 2 of my friends and will continue to do so"

"Hanako is hands down the best receptionist. She is so kind, this office is so flexible and very responsive. Anytime i need anything they are there and reminders are amazing!"

"Tanell is great to work with and always looking out for her clients. Highly recommend working with State Farm and the Melissa Carlton team!"

"Kyle made the process smooth and straightforward for me! Super grateful"

"Kyle is wonderful as State Farm agent to explain everything and as human being I love him I’ll give him 100 ✨⭐️🌟and whole Mellisa’s Tim Ty!"

"I recently worked with Kyle to switch my home and auto insurance to State Farm. He was friendly and knowledgeable on the phone and took care of everything we needed to get the same coverage at a much better rate. I’ve already recommended them to friends because it was so quick and easy to save so much on my policies."

"We recently switched from Progressive to State Farm, and working with Kyle made the entire process smooth and stress-free. He took the time to walk us through bundling our policies and made sure we had great coverage without overpaying. Kyle was knowledgeable, patient, and genuinely focused on what was best for our family—not just making a sale. He answered all of our questions clearly and helped us feel confident in our decision to switch. If you’re looking for someone who actually cares and goes the extra mile, I highly recommend Kyle!"

"Kyle has been absolutely fantastic to work with! He made the entire insurance process simple, clear, and stress-free. He took the time to explain all my options, answered every question with patience, and truly made me feel like he had my best interests in mind. It’s rare to find someone so knowledgeable and genuinely caring. I highly recommend Kyle to anyone looking for reliable and trustworthy insurance guidance!"

"Kyle is absolutely the best. Came in today in his day off and had plans for a big sporting event and made sure to get me insurance for our new business, Mattress Dogzzz. To make sure we opened today. For our first day. This means so much, I am so moved my this person and this company with their/his commitment to us/his customers/community ♥️♥️♥️"