State Farm® Insurance Agent Melissa Carlton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendy Windsor
March 7, 2025
"I had a very pleasant and informative call with Kyle about Pet insurance. He patiently answered all my questions and Hanako followed up with the ones he couldn’t answer right away. Thank you for the prompt and courteous service. Much appreciated!"
Hanako Hashiguchi
March 7, 2025
"The wonderful people at Melissa Carlton's State Farm office are always cheery and ready to help. I felt so supported and they answered all my questions and were so patient with me. Customer service and hospitality is obviously something they take seriously ♡"
Katie B
March 6, 2025
"Super quick and easy, Sumer was extremely helpful."
Cary Stroup
March 4, 2025
"I had a fantastic experience with Anna at Melissa Carlton's office. She is professional, responsive, and truly cares about finding the best coverage for their clients. She made the process easy and stress-free. Highly recommend!"
Monica Fieck
March 2, 2025
"When I need assistance, I find that the team at Melissa Carlton's office do a great job of providing customer service. I recently needed help with adjusting my auto coverage, and I was met with patience and support the whole way through from Becky S. diligently responding to my emails to Sumer G. on the phone walking me through my options. I'm happy to be connected with a team that seems to truly care about the individuals they serve!"
Stephanie
February 28, 2025
"Kyle is so excellent. I was not excited to shop around for car insurance, but I am glad that I reached out to Melissa's office and met Kyle. He has been refreshingly friendly and more than willing to help. Kyle has been able to provide a level of customer service that feels rare now."
"Thank you so much for taking the time to leave us a 5 ⭐️ review Stephanie! We are so happy Kyle has taken great care of your insurance needs!"
Margot Riphagen
February 28, 2025
"Kyle Patterson is the real deal- super flexible and responsive and answered questions I just didn’t know I had."
"Thank you so much for your 5 star review, Margot! We are so happy you had an amazing experience with Kyle! "
El Lis
February 28, 2025
"Kyle was great! He was super responsive, worked quickly to find the best rates for us and incredibly friendly and helpful. Thanks so much Kyle!"
"Thank you so much, Eliss! So happy you trusted our office with your auto insurance needs, and that Kyle made your experience a great one! "
Krista D
February 28, 2025
"Katie is exceptionally helpful, professional, and kind! Would recommend."
"Thank you Krista!! I’m so glad we could help sort out your auto coverage!"
sophia Mantia
February 28, 2025
"Anna is absolutely the best! She is so professional, helpful, and was prepared to answer any questions I had. 10/10 experience and I would recommend everyone to Anna!"
"Thank you, Sophia! We’re happy Anna was able to assist you with your auto and renters insurance!"
Katherine Brouillet
February 28, 2025
"I had such a great experience here! Katie was so helpful and nice!"
"We’re so glad we could help you with your life and renter’s policies, Katherine! Thanks for the review!!"
Kaylin Knost
February 28, 2025
"Everyone here was so friendly! Katie was especially helpful and kind, which was truly appreciated. Thank you all!"
"It was great talking to you about your auto policy, Kaylin! I’m so glad we could help!"
Ashley Schaefer
February 21, 2025
"I recently worked with Anna to find the right insurance coverage, and I couldn't be happier with the experience. From the very beginning, Anna was incredibly knowledgeable and patient, taking the time to understand my specific needs and concerns. She presented several options, clearly explaining the benefits and costs of each policy. I highly recommend this office to anyone looking for reliable and personalized insurance advice. Their dedication to customer satisfaction is truly exceptional."
"Thank you for the feedback, Ashley! So glad Anna was able to help you with all of your insurance needs!!"
Ashley Bailey
February 20, 2025
"Every experience I have with this office is wonderful. Anna Trojhan is great to work with."
"Thank you for your 5-Star review! "
Sarah Fitzwater
February 20, 2025
"The employees at this office have ALWAYS been amazing to work with! When I had my accident, they made the claim filing process easy and quick. I was always well informed and their communication with clients is always top notch! Shout out to Anna and Kyle who were the employees I worked with this time and as always, they were amazing!"
"Thank you for the kind words, Sarah! We are always ready to assist a client in need with any of their auto insurance needs. We appreciate you!"
Travis Dyer
February 20, 2025
"Melissa and her team are extremely helpful and kind and treat as if your family! Not to mentioned they helped me save $150 on my insurance!! My bestfriend highly recommended them as so do I! 5/5 STARS ACROSS THE BOARD! SO GLAD I MADE THE SWITCH TO MELISSA CARLTON AND HER WONDERFUL TEAM!"
"Thank you, Travis, for trusting us with your auto, renters and life insurance needs! Welcome to the family!"
Michael Rathbone
February 12, 2025
"Tanell was very nice and helpful. I appreciate her trying to find an insurance solution that works for me."
"Michael thank you so much for your 5-Star review! "
Weilun Tsai
February 7, 2025
"My experience with Melissa Carlton State Farm Office is wonderful. The staffs are friendly and helpful whenever I call. My recent work with Sumer is great, and would recommend the office to others"
Sean Morris
February 3, 2025
"Highly recommend, great customer service"
"Thank you, Sean! We are very grateful to get such a high recommendation for our customer service! "
Lauryn Kunz
February 3, 2025
"Everyone in this office is super friendly! Loved working with them!"
"Thank you, Lauryn! We appreciate the feedback and happy we could be at service for all of your insurance needs! "
Kelsey Horan
February 2, 2025
"This office is great!"
"So glad to hear it, Kelsey!! Thank you for taking the time out to leave us a 5 ⭐️ review!! "
Taylor Mcgee
February 1, 2025
"Amazing service and staff. Would not go anywhere else!!!!"
"Thank you for letting us help you with your renters insurance! "
Eleanor Bayless
February 1, 2025
"i appreciated ava’s service"
"Thank you, Eleanor! I’m glad that Ava was able to provide you such excellent customer service! "
Jenna DeBarry
February 1, 2025
"Great customer service!! Very responsive to my many questions and very patient. Appreciated all the help navigating getting my first renters policy and understanding my coverage"
"Thank you, Jenna! Starting your first renters policy can be tricky - we appreciate you letting us help you!"
Audrey
February 1, 2025
"Great customer service,Tanell Spears was very helpful and patient."
"Thank you Audrey!"