State Farm® Insurance Agent Melissa Carlton

"I had a fantastic experience working with Diane! She is incredibly knowledgeable, responsive, and took the time to explain my coverage options in a way I could easily understand. You can tell she really cares about each of her customers! Highly recommend!!"

"diane is the best! super knowledgeable and prompt. definitely recommend."

"We removed some autos and added an auto to our policy today. Becky was very helpful and friendly"

"Rebecca (Becky) is absolutely amazing with her clients. I would recommend her to all. She goes above and beyond to be sure you have the perfect policy and any add ons :)"

"Diane always goes above and beyond for her clients, wanting to make sure they have the best service and are prepared for anything. I’m grateful for her hard work!"

"It was great talking with Diane recently from the office about our insurance. She's very friendly and helpful, knowledgeable about the services, and made sure all our clerical information was in order. We're always well taken care of by everyone in Melissa's office, it's great working with them!"

"I switched over to this office and they're amazing! I’ve worked with Diane and she’s very thorough and extremely helpful. I’d highly recommend this office for insurance needs."

"Diane is great at State Farm! She helped us with all of our insurance needs for years! She’s very helpful and can help you understand all your options and why you need them!"

"The quote is reasonable and the staff is nce"

"I had Auto and Renter policies Melissa Carlton office for 5 years. The office staff was always helpful and easy to work with. Only reason i m not with them now is I just moved to Texas"

"Great Place"

"Hanako was very helpful."

"Ava was fantastic to work with! She made the entire insurance process simple, clear, and stress-free. She was professional, responsive, and truly cared about helping me find the right coverage. Highly recommend working with her!"

"Anna really helped with my insurance questions when I had a tree fall on my garage"

"Yo this girl is it!!! I wasn’t a big fan of State Farm after some issues with a claim a couple years back. But she brought me back and I’m so happy I let her. She gets it done!"

"Alex Corrubia is amazing!"

"I’ve been a customer of Melissa Carlton’s State Farm office for both home and auto insurance, and I’ve always had a great experience. Ava is quick to help with any issues, easy to talk to, and always kind and professional. I’ve also been really impressed watching her graduate high school early and begin working at the agency with such a strong work ethic. She is hardworking, personable, and truly cares about helping people. I really appreciate the support from this office and would absolutely recommend them!"

"I had a great experience working with Anna. She was incredibly helpful and patient throughout the entire process, taking the time to answer all of my questions clearly and thoroughly. I would definitely recommend Anna to anyone looking for a reliable and knowledgeable insurance agent."

"kyle was awesome. great to work with"

"Hanako and Anna were both so lovely to work with and got me a great rate and helped me with my Drive Safe and Save"

"I had an amazing experience with Melissa Carlton State Farm! From the moment I reached out, the team was responsive, knowledgeable, and genuinely cared about finding the right coverage for me. Kyle took the time to explain my options clearly and made the whole process simple and stress-free. I never felt rushed or pressured—just supported. They helped me with my auto/home/life/business insurance and even found ways to save money while improving my coverage. It’s rare to find a team that combines professionalism with such a personal touch. If you’re in the St. Louis area and looking for an insurance agency that truly has your back, I highly recommend Melissa Carlton State Farm. #MCgotyourback"

"I enjoyed the fact that he educated me on all the discounts and didn’t try to take advantage of it since it is my first vehicle!"

"State farm, was highly recommended by my mom and sister. They definitely helped our family quickly obtain our new rental insurance policy. I really appreciate the service they provided us today. 😁"

"I’ve been shopping for home and auto insurance in the St. Louis area for years, and I finally found an agency that actually takes the time to explain everything! Melissa Carlton’s State Farm office on Watson Road helped me bundle my homeowners insurance and car insurance into one policy that saved me a significant amount of money every month. Kyle walked me through every coverage option — collision, comprehensive, liability, and homeowners deductibles — without any pressure. He made sure I understood exactly what I was getting and where I might have gaps. I felt like I was talking to someone who genuinely cared about protecting my family, not just making a sale. If you’re in Webster Groves, Crestwood, Shrewsbury, or anywhere in the St. Louis metro and you’re looking for home insurance or auto insurance, do yourself a favor and call this office first. The bundling discounts alone are worth it, and the customer service is unlike anything I’ve experienced at other agencies."

"I worked with Melissa Carlton at State Farm in Webster Groves and had an amazing experience. She helped me with auto and home insurance, explained my coverage in a way no one ever has, and actually found gaps in my old policy. If you’re looking for the best insurance agent in St. Louis or Webster Groves, I highly recommend her. Super responsive and truly has your back."