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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brent Law

May 11, 2024

5  out of  5 rating by Brent Law
"MC and her team are amazing and will not only help you money bundling but they got to back. Kyle, Melissa and the whole team will take great care of you."
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Hailey Schleter

May 11, 2024

5  out of  5 rating by Hailey Schleter
"Best team I’ve ever worked with"
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Tyler Kelly

May 11, 2024

5  out of  5 rating by Tyler Kelly
"Kyle helped me out quoting insurance for my new car and home. He made the entire process a breeze!"
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Gabe Goldsmith

May 11, 2024

5  out of  5 rating by Gabe Goldsmith
"I recently worked with Kyle for a quote on home and auto. He was friendly, prompt, and made the process as smooth as can be! I'd highly recommend the Melissa Carlton’s agency for any of your insurance needs!!"
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Rick B

May 11, 2024

5  out of  5 rating by Rick B
"I got a fast and friendly quote for my car and condo. It was a super fast and easy process"
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Rachel Williams

May 4, 2024

5  out of  5 rating by Rachel Williams
"Love Melissa and her team so much! They’re always there to help and so kind and thorough any time I call."
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Kadesha Cooper

May 4, 2024

5  out of  5 rating by Kadesha Cooper
"Cassidy was extraordinary!"
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isaac wagganer

May 3, 2024

5  out of  5 rating by isaac wagganer
"I could not be more satisfied with the help I got from Melissa, as a new driver can be hard to wrap I head around a lot of stuff and she was able to explain it in a understandable way. I never felt like I was trying to be upsold And she tried very hard to make sure that I was getting all of the discounts that I could. She was very kind and patient with me, probably one of the best agents at any company that I have ever spoken to."
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Roxanna Frolos

May 3, 2024

5  out of  5 rating by Roxanna Frolos
"I have been with State Farm for months now, not only did they cut my car insurance in half, they are the most kind helpful people I have ever found in the insurance industry, I needed a form sent to my apartment complex to prove that I had renters insurance, they did it within a minute while I was on the phone with them, thank you Sumer Grimes she is so awesome!! The whole crew at Melissa Carlton‘s Office are kind people, willing to help you anyway they can and find you the best price possible, thank you so much State Farm🌸Office are kind people, willing to help you anyway they can and find you the best price possible, thank you so much State Farm🌸🌸🌸🌸🌸"
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Hunter Kellar

April 23, 2024

5  out of  5 rating by Hunter Kellar
"Kyle was such a blessing in helping me make sure I was getting the best insurance for my new home and auto! Such a smooth process and he had all the answers to my questions!"
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kathleen nardoni

April 16, 2024

5  out of  5 rating by kathleen nardoni
"Kyle is amazing! If you want an agent that cares about you and the needs of the customer- go see Kyle!"
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Megan Hampton

April 13, 2024

5  out of  5 rating by Megan Hampton
"I recently changed my insurance over to State Farm through this agency. Kyle helped me set up my policy and he was so so helpful! I've known him since middle school and he's always been such a kind hearted person. My last insurance agency was absolutely horrible, especially with communication, and Kyle made this whole process so smooth and simple. He communicated so well with me and was so understanding even when I was resistant or busy. He saved me $80 a month on my car insurance! I'm so excited to start this new journey with an insurance agency I know I can trust. Thank you, Kyle."
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Riley Madigan

April 3, 2024

5  out of  5 rating by Riley Madigan
"Cassidy, Sumer, Kyle, Shelby and Melissa are EXCEPTIONAL!! Melissa’s team is unparalleled."
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Melissa Miller

April 3, 2024

5  out of  5 rating by Melissa Miller
"Kyle has been amazing to work with. Found me some really affordable rates and was all around a pleasure to talk to. Highly recommend!"
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Kacie Ewing

March 31, 2024

5  out of  5 rating by Kacie Ewing
"Wonderful customer service and great people to trust with insurance needs - Kyle was so helpful and knowledgeable - made switching and staying with State Farm a breeze!"
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Ashley Nicole

March 23, 2024

5  out of  5 rating by Ashley Nicole
"Spoke to Kyle today and he was fabulous! So knowledgeable…who knew insurance shopping could be fun!"
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Lauren Neal

March 21, 2024

5  out of  5 rating by Lauren Neal
"Shelby helped give an me auto quote and I really appreciated the great service!"
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Mandy Mayberry

March 21, 2024

5  out of  5 rating by Mandy Mayberry
"Ask for Kyle Patterson! He is the best and such a great guy!!!"
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Brandy Norris

March 21, 2024

5  out of  5 rating by Brandy Norris
"Kyle is the best!"
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Amber McCallister

March 20, 2024

5  out of  5 rating by Amber McCallister
"Kyle and Melissa both have been great to work with. I couldn't recommend them enough for your auto and home needs. I have been with StateFarm for a few years now and love them. They always help make it more affordable!"
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Liz Brennan

March 20, 2024

5  out of  5 rating by Liz Brennan
"I huge shoot out to Kyle! He provided such amazing customer service and saved me thousands of dollars on my home and auto insurance. He ended up saving me almost 7300 on my home and 80 on my auto. And he was with me from start to finish. Please call him so he can save you money as well! Kyle, you are the BEST!!!!"
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amy patterson

March 20, 2024

5  out of  5 rating by amy patterson
"Kyle and Melissa have been the biggest help for all of our insurance needs. Home, auto, and even my business! They definitely have your back."
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Ashley Reed

March 20, 2024

5  out of  5 rating by Ashley Reed
"Kyle is the best! Always happy to answer my insurance questions and check for ways to save me money!"
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Carrie Alexander

March 20, 2024

5  out of  5 rating by Carrie Alexander
"Kyle is always attentive and knowledgeable when I contact him. He has given nothing but 5 star service."
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John Michael Pasquesi

March 14, 2024

5  out of  5 rating by John Michael Pasquesi
"They have helped me so many times with many different things I had to figure out for the first time! Shelby and everyone at the office are absolutely lovely and incredibly helpful! Highly recommend!"