State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
clayton Bentch
March 20, 2026
"Anna was the most helpful when it came to explaining different coverages and helping me get my new rental property insurance in place! 10/10 recommend"
"Thanks Clayton for the glowing review! We appreciate you allowing our local agency to take care of you. We love helping with rental property insurance!"
Ana B
March 20, 2026
"I had some questions about my insurance and Sumer answered all my questions in a quick helpful manner. She was kind and very informative with all the information. Usually when you call places about insurance or information you sit for a while or it’s a pain in the butt but I’m glad Sumer was the one to help made my experience great!"
"Thank you for your kind review Ana and support of our local Webster Groves agency. We are so happy that Sumer could assist you with your auto insurance needs! Please let us know if you need anything at all. "
Brandon Black
March 20, 2026
"Becky helped me out with all my needs. I was able to get home owners insurance and life insurance. Great experience all around. Keep up the great work 👍🏻"
Zach Greenemay
March 19, 2026
"Kyle Patterson was an absolute joy to work with. He made the entire process of switching insurance over seamless and a breeze."
"Thank you so much for your 5 ⭐️ review, Zach! We are so happy that Kyle made your experience switching your auto and home insurance over to our local, Webster Groves agency super easy! We hope to protect your family for the years to come! "
Eli Rivas
March 19, 2026
"We are very pleased with Sumer Grimes. Her work ethic and professionalism is outstanding. She is very efficient and always willing to help you. We feel grateful and blessed knowing that Sumer is there for us."
"Thank you so much for the kind review, Eli!! It was our pleasure to help you out!!"
Scott Herbert
March 19, 2026
"I could have chosen any insurance company, but have found consistent, reliable service at Melissa Carlton! The office and staff are extremely professional and knowledgeable in the products and services they offer. I have been a client for a nearly 10 years. Even after leaving St. Louis and returning. Sumer Grimes (who may be the friendliness agent in all of St. Louis) was incredibly efficient at making sure my policy and documents were correct. Thank you, thank you! I will always be home at State Farm!"
"Thank you for your 5 star review Scott and support of our local Webster groves agency! We are so happy Sumer could assist you with your auto and renters insurance needs! Please let us know if you need anything at all. "
Janice Hooks
March 18, 2026
"My request was answered very quickly!!! I appreciate the quick response that I recieved!!!"
"Thank you for your 5 star review Janice and support of our woman owned agency! We are happy to help with all your auto and home insurance needs. "
Jacob Brewer
March 17, 2026
"Made sure I was getting the best deal possible and didn't feel too pushy."
Kayla Miller
March 17, 2026
"Rebecca Stevenson! She went above and beyond for me! She’s very knowledgeable, thorough, and dependable. She explained everything in great detail, answered all my questions clearly, and made sure she matched me up with what was best for me! She’s outstanding at what she does!"
"It’s wonderful to hear that Rebecca took the time to be so thorough in your policy review! I know it’s her goal to find the right coverage for all your auto/home and life insurance needs! Thank you! "
William Crowley
March 17, 2026
"I've been in St. Louis helping my aging father untangle a series of complicated insurance situations. At separate times Anna and Sumer have rescued me with some very efficient and knowledgeable assistance. Things would not have turned out so well, so quickly, with so little doing on my own part without the Melissa Carlton team. We are very grateful!"
"Thank you for your kind words William & support of our Webster Groves agency!We are happy Sumer and Anna could assist you with your home and auto insurance needs. Please let us know if you need anything at all. "
NELLIE DENISE
March 16, 2026
"Summer is always extremely helpful when I have to contact Statefarm. She has been able to help me with a great price for my needs. I love Statefarm! I won’t ever leave! Thanks Summers!"
"Thank you for your 5 star review and support of our local Webster Groves Agency! We are glad Sumer could assist you with your home and auto insurance. Please let us know if you need anything at all. "
Madelynne Dow
March 15, 2026
"Tanell was fantastic to meet! She was kind and approachable…I appreciated the opportunity to learn more about the services Melissa’s office offers!"
"Madelynne, thank you so much for the excellent review! Tanell loves to share our insurance and financial services with our local community."
Ladd Suydam
March 15, 2026
"Tanell is so welcoming and cares deeply about what she does!"
"Thanks so much Ladd!! Tanell loves helping St Louis with their insurance needs!"
Erin Streiff
March 15, 2026
"It’s been so great working with this team and talking about auto, home and life insurance! Thanks Tanell!!"
"Thank you so much Erin! Tanell loves to chat about insurance!"
DL Omal
March 14, 2026
"Tanell is the best! She is helpful and always has a smile on her face. Thanks Tanell!"
"Thank you so much! Tanell truly loves helping people with their insurance."
Mike Keyes
March 14, 2026
"Anna sorted me out with multiple options for both home owners and car insurance. Ended up binding an option for car insurance. She was very responsive and helpful working through multiple options and a multitude of questions. Five stars."
"Thank you so much for the great review! We’re glad Anna was able to help you sort through multiple options for home and auto insurance, and help you find coverage that best fits your needs. At our State Farm office, we always want the process to feel clear and easy!"
Joe Wichlenski
March 14, 2026
"Anna was the best!"
"Thank you so much for the 5 star review, Joe! We appreciate the positive feedback. Happy that Anna was able to help with your Auto & Renters insurance!"
Andrew Bly
March 14, 2026
"Anna has been a pleasure to work with. Couldn’t recommend her more."
"It was OUR pleasure to help you find the best coverage for your local Auto & Home insurance needs! Thanks for letting us guide you through the process!"
Grant Barker
March 14, 2026
"Anna’s been a great help through everything!"
"Thank you for the glowing review! Helping customers understand their auto & renters insurance options is always our goal. So glad Anna made the process as easy as possible!"
Charles Davidson
March 14, 2026
"Anna has been a delight! Super professional."
"Amazing that Anna was able to help guide you through your new State Farm policies! We’re grateful to be able to serve our local community with their insurance needs. If you need anything in the future, please reach out!"
Dawn Quello
March 14, 2026
"Anna was absolutely the best! Couldn’t have asked for a better experience!"
"Thank you, Dawn! We appreciate you supporting our local Webster groves agency! "
Carlo Rebello
March 14, 2026
"Anna was so seamless and make this so easy"
"Glad to hear Anna was able to make the process for your local insurance as seamless and easy as possible! We’re here to help if you need anything in the future with your Auto & Renters policies!"
Kevin Moore
March 14, 2026
"Anna was amazing!"
"Thanks so much for the great review! Helping customers understand their Home & Auto insurance is what we strive for!"
Zach Mabry
March 14, 2026
"Anna was so great to work with!"
"Amazing to hear Anna was able to help personalize your coverage to best fit your needs! We try to make it as quick and easy of a process as possible!"
Ryan Conley
March 14, 2026
"Anna was super helpful!!"
"We’re so glad to hear Anna was able to help you with your local insurance! If you have any questions regarding your Auto coverage, always feel free to give us a call!"