State Farm® Insurance Agent Melissa Carlton

"Anna and her team are amazing. My mom and I love her! She is so helpful, understanding, and professional. This was my first time setting up insurance and she answered all my questions with so much kindness and honesty. I’ve had a great experience over the past 6 months. Would 10/10 recommend Anna!"

"Hanako was so helpful. She helped me get a copy of my insurance card."

"I reached out to Melissa's office for a quote, as I've seen posts re: the work she does with Stray Rescue (and other animal rescue organizations). They saved me lots of money on my auto insurance, and I had a wonderful experience with Katie, getting signed up/switched over from my previous company. They've been great to work with!!"

"Anna Trohan helped me tremendously when I was in a bind after buying a car in another state. She got me everything I needed quickly and efficiently to get the car back to MO! Thank you Anna!"

"Great service while setting up new coverage! Very helpful and saved me a ton of money!! Enough to start planning my next trip 😆 Thank you!"

"I have been with State Farm for months now, not only did they cut my car insurance in half, they are the most kind helpful people I have ever found in the insurance industry, I needed a form sent to my apartment complex to prove that I had renters insurance, they did it within a minute while I was on the phone with them, thank you Sumer Grimes she is so awesome!! The whole crew at Melissa Carlton‘s Office are kind people, willing to help you anyway they can and find you the best price possible, thank you so much State Farm🌸Office are kind people, willing to help you anyway they can and find you the best price possible, thank you so much State Farm🌸🌸🌸🌸🌸"

"Hanako assisted me wonderfully both on the phone and then in person when I needed help with my Drive Safe and Save. If I had to do it on my own I know it would have taken forever!"

"Hanako and Kyle are absolutely amazing! Hanako was very knowledgeable and responsive. She walked me through all the steps and communicated clearly what was happening along the way which I appreciated very much. Kyle took the time to explain clearly all my options and made sure I had the right coverage for my needs—no pressure, just honest guidance. Every interaction with the both of them has been smooth and professional, and I feel they really had my best interests in mind. If you’re looking for an agent who is reliable, friendly, and truly goes above and beyond, I highly recommend Hanako and Kyle!"

"I love this office! Melissa, Summer and the whole office are wonderful! Caring, supportive and genuinely search for the best options to meet your needs. I highly recommend this office."

"Warm and welcoming, Kyle Patterson made getting insurance feel painless. Thank you so much for your help and time! Becky!! She has been so communicative and warm with my policy and claim needs. Because of the satisfactory customer care they provide they are stuck with me as policy holder. I am so thankful for their services and quality of handling all of my needs… thank you so much Becky and Melissa Carlton for you office and support! ✨"

"One of the most fun insurance agencies I’ve ever worked with!! Let alone is everyone amazing to talk to and incredibly knowledgeable, Melissa and her team make buying insurance more than just marking things off a to-do list!"

"I’m writing this review regarding Becky Stevenson. I contacted her for help adding my wife to my insurance policy, and she went above and beyond to make it happen. She handled everything within minutes, and before I even finished the call, she had already sent me all the required paperwork. I later emailed her with a few additional questions, and she responded right away. The process was smooth, and fast. This is honestly the best service I’ve received from an insurance company. I truly appreciate her professionalism and dedication!"

"MC is wonderful to work with and provides top-notch service. I cannot recommend her enough!"

"The MC team are always responsive, friendly, and go above and beyond to cover my back. I am so lucky to know I have an agent who is active in the community, supports my goals, and has a team looking out for me! Highly recommend."

"Tanell was extremely knowledgeable and professional in helping to achieve my goal. So fun and exciting to feel confident in my decisions. Thanks."

"Tanell Spears was very friendly and lovely to work with. 10/10 would recommend."

"Awesome agent! Checks in to make sure claims are ok and checks to see what discounts our family might be eligible for. Couldn’t be happier."

"Hanako was able to provide me with great customer service and was incredibly welcoming during my visit!"

"I cannot say enough great things about this offic especially Summer. She is incredibly kind and helpful, always making sure you receive the best deal on your policy while remaining honest and transparent. I called today hoping to speak with her, and although she was busy, Kyle assisted me and provided the same outstanding level of service. You can truly tell this office holds itself to a high standard when it comes to customer satisfaction"

"Sumer was very helpful and great to work with for my family’s insurance policy!"

"Sumer was amazing she helped so much with my auto and renters made the process so easy and convenient! Highly reccomend!"

"I have received very personalized service from Miss Sumer. She is very professional and organized. She is always happy to help!!"

"Kyle is amazing! He answered all of my insurance questions and made the entire process so easy!"

"This is honestly an awesome State Farm branch! Everyone is super friendly! I had the pleasure of working with Sumer and she is an outstanding agent. Super helpful, easy to talk to, and made the whole process really straightforward. You can tell she genuinely cares about helping people and getting things right. Highly recommend this branch and working with Sumer!"

"Hanako went above and beyond in helping me find the right plan!!! I recommend her for all your insurance needs <3"