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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colton B

November 8, 2024

5  out of  5
rating by Colton B
"Kyle was great!!"
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chad smith

November 7, 2024

5  out of  5
rating by chad smith
"Tanell has been amazing is helping us transition our policies to St. Louis. We have never experienced such great customer service from a State Farm agent and we have been customers for over 30 years. It’s such peace of mind knowing that our daughter is being taken care of by a professional and caring agent and office."
We responded:
"Thank you Chad for the 5 star review! Your girl is going to be well taken care of here! "
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Baleigh C

November 7, 2024

5  out of  5
rating by Baleigh C
"When you set up a policy with them Melissa actually walks you through your options on the phone. I have had a few conversations with Sumer and she has been very helpful and professional. She took a lot of time with me to explain my coverage and give me discount options. I definitely recommend them!"
We responded:
"Thank you so much for those kind words Baleigh, we are so happy that Sumer could assist you with your auto and renters insurance. We hope to be an invaluable resource to you for the years to come! "
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Alexis Taylor

November 1, 2024

5  out of  5
rating by Alexis Taylor
"They have saved us so much money! And they’re all so nice. Made the switch easy😃 I recommend to all my friends!"
We responded:
"Thank you, Alexis! We are so happy to have you as part of State Farm family and look forward to serving you for many years to come! "
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Prudence Willard

October 29, 2024

5  out of  5
rating by Prudence Willard
"I recently switched companies after being with my previous company for 25 years. I am so glad that I did. State Farm is not only cheaper, but their customer service is outstanding. Tanell Spears is incredibly knowledgeable, kind, caring and so easy to work with!"
We responded:
"Thank you Prudence for the 5 star review! So thankful to have you as part of the State Farm family!"
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The Nick

October 25, 2024

5  out of  5
rating by The Nick
"The staff here are so helpful every time I call. You will immediately know the difference between a corporate 1-800 number and speaking to one of the very nice people at this office. Shelby in particular has been extremely helpful each time I’ve called and makes everything easy to understand, doesn’t push anything on to me, and doesn’t seem rushed to get me off the phone. Go with this agent over the others, you won’t be disappointed. 😊"
We responded:
"Thank you so much for your review Nick! Our local agency appreciates reviews like these more than you know! We hope to be an invaluable resource to your family for years to come!"
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Kindra Nichols

October 23, 2024

5  out of  5
rating by Kindra Nichols
"I had such a great experience with this office. I switched to State Farm and saved money plus got more coverage than I had with my previous insurance. They offer many different discounts and coverage options that I had no idea existed. Tanell worked out my home and auto policies with me including extra coverage for my home and personal items that saved me even more money! I truly recommend her, she is sweet and so very helpful!"
We responded:
"Kindra thank you so much for your 5 star review! It is pure joy to help your family. So grateful to serve your needs for years to come!"
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Stephanie F.

October 18, 2024

5  out of  5
rating by Stephanie F.
"Kyle Patterson is an exceptional insurance agent! He’s incredibly responsive, professional, and consistently goes above and beyond to cater to all my insurance needs for my clients. His attention to detail and dedication to providing the best possible service is unmatched. I highly recommend him and will continue to do so over and over again. If you’re looking for someone who truly cares about your needs and ensures everything is taken care of seamlessly, Kyle is your go-to!"
We responded:
"Thank you so much for the amazing review,, Stephanie! We are so grateful that you trust us with your clients’ insurance needs, and that Kyle has provided amazing service to them! "
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Chris Amburn

October 18, 2024

5  out of  5
rating by Chris Amburn
"Can not recommend working with Melissa and her team enough! Kyle was knowledgeable and worked hare to answer all questions!"
We responded:
"Thank you for your 5 ⭐️ review, Chris! We are so glad that you are pleased with our office, and that Kyle worked hard to make sure your mind was at ease! We hope to have you with our office for the years to come! "
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Stephanie Doncevic

October 12, 2024

5  out of  5
rating by Stephanie Doncevic
"Tanell the office manager is amazing ! She took care of my needs in one day! Customer service is top notch. Highly recommend Melissa and her team!"
We responded:
"Thanks Stephanie for the 5 star review! It was really awesome to work with you. Thanks for trusting us to take care of your family."
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Lejla Zeba

October 11, 2024

5  out of  5
rating by Lejla Zeba
"I am so happy I found you guys. Everyone who had helped me was so kind and patient with me! Especially Cassidy! Thank you for working with me. You were the nicest person I worked with so thank you for being yourself and so kind!! 😊"
We responded:
""Thank you Lejla for your kind words and 5 ⭐️ review!! We're thrilled to hear that you had a great experience with Cassidy and the team!"
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martin jones

October 5, 2024

5  out of  5
rating by martin jones
"Great team!"
We responded:
"Thank you for your 5 ⭐️ review, Martin! Our small Webster Groves insurance agency appreciates your support!"
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Claire Hastie

October 5, 2024

5  out of  5
rating by Claire Hastie
"State farm helped me so much!"
We responded:
"Thank you for your 5 ⭐️ review, Claire! We hope to be a resource for your home, auto, and life insurance for the years to come! "
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gerard Schmidt

October 2, 2024

5  out of  5
rating by gerard Schmidt
"I enjoy working with Melissa and her team"
We responded:
"Thank you, Gerard for supporting our local State Farm Agency! "
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janey perkins

September 26, 2024

5  out of  5
rating by janey perkins
"Kyle was amazing! He helped me save so much money on my house/car insurance. I work overnights and he worked so well with my schedule. I really couldn’t ask for a better agent."
We responded:
"Thank you so much for your 5 ⭐️ review, Janey! We are so happy that Kyle took great care of you, and we hope to be able to insure you for the years to come!"
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Christie DeWeese

September 24, 2024

5  out of  5
rating by Christie DeWeese
"We just made the switch and we could not be happier. The communication is outstanding. I am so happy we switched."
We responded:
"Thank you so much for your 5 ⭐️ review Christie! We are so grateful to have you as a customer, and are so glad you put your trust our local Webster Groves office with all of your insurance needs!"
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Quentin Batley

September 17, 2024

5  out of  5
rating by Quentin Batley
"Thanks Kyle for helping me get a low rate on my insurance and making the process so transparent and easy."
We responded:
"Thank you for tour 5 ⭐️ review Quentin! So glad you trusted Kyle with your life insurance and auto insurance needs! We hope to insure you for the years to come!"
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Heshootsi S

September 15, 2024

5  out of  5
rating by Heshootsi S
"Very nice office, very professional, Kyle was amazing"
We responded:
"Thank you so much for your 5 ⭐️ review! We’re so glad that Kyle made an impression on you! We hope to insure your auto, home, and life insurance for the years to come!"
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Dr. Carrots

September 15, 2024

5  out of  5
rating by Dr. Carrots
"Kyle is great!"
We responded:
"Thank you so much for your 5 ⭐️ review! We’re so glad that Kyle made a positive impression on you! We hope to insure your auto insurance, home insurance, and life insurance for the years to come!"
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Wendy Weddington

September 13, 2024

5  out of  5
rating by Wendy Weddington
"KYLE was awesome!! Lately, I have had bad experiences with insurance. Not today!!!! Kyle was there to help with the exact products I needed and at a much better price. Thanks!!!!"
We responded:
"Thank you so much for your 5 ⭐️ review Wendy! We are so happy you had an amazing experience with Kyle for your insurance needs! We hope to have you with our office for the years to come! "
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Devin Dace

September 13, 2024

5  out of  5
rating by Devin Dace
"Kyle was great to work with, he saved me money on my car and homeowners insurance. He answered all of my questions promptly and made the process so easy! I would definitely recommend calling Kyle!"
We responded:
"Thank you for your 5 ⭐️ review Devin! We are so happy that you trust us with your home and auto insurance needs, and that Kyle provided amazing customer service for you! "
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Dillon Thornton

September 13, 2024

5  out of  5
rating by Dillon Thornton
"Kyle did an amazing job at assisting me through this process! I highly recommend giving him a call!"
We responded:
"Thank you for your 5 ⭐️ review Dillon! We’re happy Kyle provided excellent service for you!"
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Anthony Plogger

September 13, 2024

5  out of  5
rating by Anthony Plogger
"Kyle was super helpful to answer all of my questions, super patient with me, and helped me reach my insurance goals. I highly recommend Melissa, Kyle and the rest of their team here at State Farm."
We responded:
"Thank you for your 5 ⭐️ review Anthony! We strive to provide excellent service and are so glad Kyle was able to help you with explaining your auto, home, and life insurance needs!"
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Ed Bushell

September 13, 2024

5  out of  5
rating by Ed Bushell
"Good rates great service. Every is so helpful"
We responded:
"Thank you so much for your 5 ⭐️ review Ed! We are so happy you trust our local Webster Groves agency with your insurance needs!"
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alan Speed

September 10, 2024

5  out of  5
rating by alan Speed
"Great staff, always helpful, always friendly,"
We responded:
"Thank you for your 5 ⭐️ review Alan! We are so thrilled that you choose us to assist you with your insurance needs!"